The Stanton’s Difference: Going the Extra Mile Monday, July 21, 2014
At Stanton’s, we know you have many choices when it comes to purchasing sheet music. Over the past few weeks, we’ve been highlighting just a few of the many reasons why Stanton’s is the best place to buy music for your school, church, private studio or personal use! Today we’d like to spotlight a couple of ways the Stanton’s staff goes above and beyond for you.
So you want to program an old title. You call us to order it, or place your order at stantons.com. While taking/processing your order, our knowledgeable staff realizes the age of the title, either because we remember when it was published (yes, many of us have been here that long), or we’re tipped off by the catalog number – in fact, old Belwin/Columbia Pictures numbers contain the year of publication within them. Rather than just place the title on backorder, and hope it comes in, we often check the availability of old titles in real time! The Alfred and Hal Leonard dealer websites allow us to check the status of a title, and, if it is urgent, we are happy to call our representatives with other publishers on your behalf. This way you know as soon as possible whether you can expect to receive your title, or if you need to consider programming another piece. Sure, we hate to disappoint, but we’d rather you know sooner than later if a piece is unavailable so you can plan accordingly.
You need music in a hurry! Despite your best planning, sometimes music and scores get lost before an impending performance or an administrator/civic leader requests a specific title that’s not in your library for performance at the end of the week. If you find yourself in a “sheet music emergency,” Stanton’s can help! First, if the music you need is in-stock, we will strive to get it out the same day as long as we have your order before 4:30 pm, and we’ll work with you to find the right balance of expedited shipping time and cost. If your item is not in-stock, we can arrange for drop-ship service directly from most publishers so that your music will ship within 24 hours. If your timetable is REALLY urgent, we will personally call your drop-ship order in to the publisher to ensure that it is handled properly and shipped the same day – most publishers can get expedited orders out the same day if they are placed by noon or 12:30 local (publisher) time. We strongly recommend that if you need to place an expedited or drop-ship order that you call us asap so that we can give your order the detailed attention it requires, and you the service you deserve!
Does your sheet music store do this? If not, give us a call and see why Stanton’s Sheet Music has been the “Sheet Music Specialist” for over 50 years, and why you should shop Stanton’s for all your sheet music needs!
Previous posts in this series: 10% Educational Discount, Knowledgeable Staff, 21 Day Trial, For New Teachers, Setting Up Accounts, Make It a Road Trip!
